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FAQ
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What should we wear/ bring?Wear light comfortable clothing as it is hot and humid in Singapore. Comfortable shoes that you can walk in for about 2-3 hours. A bottle of drinking water. Umbrella (helps with both sun and rain) OR Hat and Raincoat.
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What happens when it rains?The walking tours will carry-on. It rains almost daily at some parts of the island. When there is heavy thunderstorm and lightning, we will wait it out as usually this lasts for only 15 to 30 minutes. About 60% of the walk takes us through sheltered areas so there will be ample places to take shelter should it rain.
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I’m have a dietary restriction. Can I still sample Singaporean food?Most definitely. We will do our best to seek out food that you can try based on your dietary requirement. Please indicate in the booking form.
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Are the tours suitable for children and people with different abilities?While we welcome people of all ages and abilities on our tours, do let us know in advance of any special requirements or conditions we need to be aware of so that you have the best experience. For example, you may have a group member who has mobility issues, we can modify the itinerary to have less walking and use the public transport to move between points.
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I’m ready to join this adventure! How do I sign up and pay?Select the tour you'd like to join on our Tours page. Click the Book Now button and select the date and time you would like to join. Don't forget to select the number of person joining the tour with you or it could just be yourself. Children under 4 years of age join for free. Payment is done online and we accept most major credit cards via online payment.
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What is your refund policy?- Cancellation 5 days prior to the tour can be refunded 80% - Cancellation 3 - 4 days before the tour can be refunded 60% - No refund for cancellation for less than 48 hours before the tour - Strictly no refund if you arrive late (we will only wait for up to 15 minutes) - Strictly no refund if you do not turn up (Refunds are exclusive of the service fee paid to the booking platform).
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